Order Delay Notice
Important Notice Regarding Order Fulfillment
Dear Valued Customers,
Thank you for your support and trust in our products. Please be advised that our factory will resume operations after the Chinese New Year holiday.
For all orders placed during the holiday period and the post-holiday preparation phase, the delivery time will be delayed by a maximum of 30 days. We will prioritize processing orders in the sequence of payment upon the factory's resumption, and you will be promptly notified with a tracking number once your order is shipped.
We sincerely apologize for any inconvenience caused by this delay. If you have any questions about your order status or need to modify/cancel your order, please feel free to contact our customer service team. We will respond to your inquiries as soon as possible.
Thank you for your understanding and patience.
Best regards,
SILVIAX Personalized Jewelry