Heart XOXO Chain Double Layer Two Hearts Personalized Custom Name Necklace
Shipping Policy
Tips: Please allow up to 7-15 working days for production time on all custom items. Thank you!
Total Delivery Time = Production Time + Shipping Time
Please note: Orders placed between January 13 and February 10 may experience delays of 15-30 days due to the Chinese New Year holiday.
Package deliveries in California may face delays due to the wildfires in Los Angeles. We’re grateful for your understanding during this time.
| Shipping Methods | Shipping Time | Cost |
| Standard Shipping | 7-15 Business days | Free |
| Express Shipping | 3-5 days | $22.90 |
Click here For more info and international shipping
Jewelry Care
We understand that you don't want to take our jewelry off. However, to keep it looking its best, here are some helpful tips:
- Leave the jewelry off when you shower and primp.
- Put your jewelry on after you do your hair and makeup.
- Take it off when you need to deep clean your space.
- Avoid chlorine. If you're heading to a pool or Jacuzzi, leave the jewelry off.
Sterling Silver Care
We expect you'll be wearing your sterling silver jewelry day and night, which is great because the oils in your skin actually prevent the jewelry from tarnishing!
An easy way to refresh your silver is by using a jewelry polishing cloth. This will remove any tarnish and smudging that may occur. Don't worry if you can't find yours, Polishing cloths are widely available at jewelers and pharmacies. For extra cleaning we recommend using silver polish!
When you are not wearing your silver jewelry (to shower or sleep), we suggest storing each piece individually in an airtight plastic bag.
Yellow and Rose Gold Plated Care
You'll probably be wearing these pieces a lot. An easy way to keep them shining is by taking a bowl with a mixture of warm water and mild dish detergent, and letting the jewelry soak for a few minutes. Once soaked, rinse with water and dry with polishing cloth.
For tarnish and smudges, just simply use a polishing cloth. If you need to buy one, polishing cloths are widely available at jewelers and pharmacies.
For the times you aren't wearing the jewelry, we recommend keeping it individually in a soft pouch or bag.
Cubic Zirconia Care
We love the low maintenance, high shine of CZ! If you're already cleaning and polishing your pieces, that should keep the sparkle alive. For extra shine, dip a soft toothbrush in a mixture of warm water and mild soap. Then, gently scrub away any dirt that may have built up!
Storage and Travel
To have your jewelry ready to wear, it's best to keep each piece separate to keep it from tangling and tarnishing.
For sterling silver, we recommend using an airtight plastic bag to keep moisture out.
For yellow and rose gold plated, you can just keep each piece in a soft pouch.
